Privacy Policy
Privacy Policy Last updated: 8.11.2025
1. Introduction
NAVALE (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).By using our website or providing us with your personal information, you consent to this policy.
2. Information We Collect
We may collect personal information including, but not limited to:Your name, company name, email address, phone number, and postal addressDetails you provide in enquiry forms or order submissionsInformation relating to your use of our website (such as IP address, browser type, and pages visited)We collect this information when you:Make an enquiry or request a quotePlace an orderSubscribe to our updates or marketingVisit or interact with our website
3. How We Use Your Information
We may use your personal information to:Respond to your enquiries and process ordersCommunicate with you about our products and servicesManage our business operations and improve our websiteSend marketing communications (where you have consented)Comply with legal and regulatory obligationsYou may opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.
4. Disclosure of Information
We may share personal information with:Our trusted suppliers, freight partners, or service providers who assist in operating our businessProfessional advisors (such as accountants or legal consultants)Government or regulatory bodies where required by lawWe do not sell or rent your personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access.All data is stored securely, whether electronically or in hard copy.
6. Access and Correction
You may request access to, or correction of, your personal information by contacting us.We will respond to all requests within a reasonable timeframe in accordance with the Privacy Act 1988 (Cth).
7. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and track site performance.You can disable cookies in your browser settings, but some features may not work as intended.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
📍 5/14 Ascot Road, BALLINA, NSW, 2478, AUSTRALIA